BUG: cannot download or view pages

We have received quite a few emails from our users telling us of a bug where an error message keeps popping up telling them that Manga Rock cannot download a page. This essentially prevents users from reading any manga online or downloading. Our team is now working hard on a hot-fix. Once it is done we will update this post and let everyone know.

Thank you for your understanding and patience. We apologize for any inconvenience caused.

UPDATE: the bug is now fixed! In order for Manga Rock to work normally again, please delete your version of Manga Rock and download it again from the App Store. For anyone who has purchased the in-app, just unlock again as it will not charge again. Launch the app and wait for it to repopulate and you can enjoy your manga again.

By the way, you don’t need to reinstall the app if you were not experiencing the bug.

We sincerely apologize for any inconvenience caused and thank you all for your amazing support.

A few updates

This is a small update from us to keep you guys in the loop. First of all, our devs are working hard on the next version of Manga Rock. We encountered a few unexpected bugs reported by users as well as dealing with the change in onemanga.com directory (many of their manga are now hosted on 1000manga.com), so this next version is taking a bit more time than expected. We are hoping to get it out ASAP. We’ll let you all know once it is ready and approved by Apple.

Secondly, we have been receiving quite a number of emails from you guys asking why Manga Rock is asking to be unlocked again after an iPhone restore or app reinstall and whether you guys will be charged again for another unlock. Here is the answer: no. If you have either reinstalled the app or restored your device, just tap unlock again inside Manga Rock, and it will be unlocked at no extra cost (provided that you have already purchased it the first time around). We hope that helps clear up some confusion.

Finally, our developers are going to attend WWDC 2010!  It is very exciting as they are going to be learning a great deal of useful stuffs, and I’m sure that they will be able to make Manga Rock an even better manga reader! That’s all the updates for now. Peace!

We need YOU!

Hi everyone,

We are working on an update for Manga Rock right now, a few bugs here and there were reported by users, a few aspects of the app are being tweaked to make it better. And we need your help!

In order to make quality app, we need quality testers, people who will use the app a lot and can provide us with helpful feedbacks. Do you think you’re up to the task to make Manga Rock an even better manga reader?

Yes? Good, please do the following steps to become our beta-testers:

1. Download UDID Sender application (Link:http://itunes.apple.com/us/app/udid-sender/id306603975?mt=8)
2. Use UDID Sender to obtain your iPhone Device ID
3. Send us your Name, Email, Device ID and tell us how you can be an awesome Manga Rock beta-tester via email at support@notabasement.com

UPDATE: I forgot to mention one most important thing, you need to be using Mac OS X (aka have a Mac) in order to build beta versions of the app.

Got questions? Please comment below or drop us an email at support@notabasement.com.

Known bug: downloading one manga series with different names will cause one of them to get stuck at the download queue

This one is a quite rare actually (thanks to Ali for telling us about it )

This happens when a manga has two different names like “Ai Kora” and “Love & Collage”. If you add “Ai Kora” to the download queue first, then later you happen to add “Love & Collage” to Download, “Love & Collage” will not be downloaded and get stuck at the downloading screen and vice versa (you add “Love & Collage” first, then “Ai Kora” later, then “Ai Kora” will get stuck instead”

You can work around this:

1. in Download, tap Delete (upper right corner)

2. choose the stuck manga, tap Delete selected (lower right corner)

3. then add the series other names to download (if “Ai Kora” gets stuck, add “Love & Collage” instead, you can use onemanga.com to search for manga with different names)

We are sorry for any inconvenience caused, we will get this bug fixed in the next update of Manga Rock. Thank you all for your support and feedback!

How to upgrade Manga Rock using in-app purchase for jail-broken iPhone/iPod touch, and some other ethical issues…

First of all, for those of you who find in-app purchase troublesome, we want to say that we share the same concern. After many nights conceptualizing Manga Rock, we decided to implement In-app Purchase as the better way to improve user experience, due to two main reasons:

  • Our manga source, OneManga.com, is free for everybody. Therefore, we feel that we need to allow our users to read manga online for free, because we simply do not own the contents! We even throw in there our advanced viewer to deliver a good manga experience with features such as swipes, double tap, orientation etc. and better yet, it’s ad-free, unlike many other free manga readers right now. Other than that, in-app purchase provides an unannoying way to introduce our other wonderful features to you.
  • With the traditional way of purchase where there are free and paid versions of an application, users who find our free app good enough will have to exit our application, go to App Store to purchase and download the paid version. In-app purchase helps reduce all those steps.

However, there are some minor disadvantages on both Not A Basement Studio’s side and on our beloved customers’ side:

  • We face difficulties with our competitors where they can download our app for free as many times as they want, then under-rate us, give customers a distorted view of how good our application actually is. We, on the other hand, cannot defend ourselves or do the same thing as we have to pay in order to rate their apps (however, we are not unethical enough to do so, thanks to Ethics course). In the end, we hope what is right will be right, and users will understand and find how truly awesome our app is.
  • On the technical side, In-app purchase is the “killer” of jail-broken devices. Apple uses some kind of device ID that jail-broken devices are unable to provide. Don’t cry folks! Fortunately, we have found some kind of work-around so you can purchase and enjoy Manga Rock (we do not encourage jail-breaking though)

There are 2 methods out there, depend on whether your device has AppSync in or not.

Verify whether you have AppSync

  1. Launch Cydia, go to tab Manage, click on Packages

If you HAVE AppSync:

  1. Find AppSync in the list and click on (enter) it
    (Unfortunately, I don’t have AppSync on my device for a screen shot here!)
  2. Modify –> Remove
  3. Uninstall and re-download Manga Rock
  4. Perform In-App Purchase

If you DO NOT HAVE AppSync:

  1. Uninstall Manga Rock
  2. Use a SSH software to connect to your device, or use any iPhone apps to browse through system files (iFile, DiskAid, iPhoneBrowser…).
    I am using iFile for this demonstration.
  3. Navigate to /private/var/stash/libexec.xxxxxx/ (xxxxxx should be any random 6 characters depends on your device)
  4. Rename installd to installd.new
  5. Rename installd.backup to installd
  6. Reboot or respring your iPhone
  7. Re-download Manga Rock and perform In-app purchase
  8. Voila! Enjoy Manga Rock!

    From here, you still need to do one more thing: go to your file browser and rename all the files back:

  9. Rename installd to installd.backup
  10. Rename installd.new to installd
  11. Reboot or respring your iPhone.
    You will have to redo all the steps every time you reinstall Manga Rock or any other apps with In-app Purchase.

Good luck and enjoy Manga Rock! ;)

(This demonstration was tested with iPhone firmware 3.1.2, jail-broken with geohot’s blackra1n method)

P/S if you like Manga Rock, or this post, or just want to know us better, become a fan on our Facebook Fan Page

Updated!
We have now confirmed that these methods DO NOT work on iPod touch devices running firmware 3.1.2 and jail-broken with geohot’s blackra1n, as installd.backup cannot be found.

However, not all hopes are lost :P Thanks to Cole™ we have got the solution for JB iPod touchs’ users. If you are one and would like to support Manga Rock, please (1) go to iTunes and update your firmware to 3.1.3, (2) jail-break your devices with Spirit, and (3) redo the steps stated in the upper part of this blog.