BUG: cannot download or view pages

We have received quite a few emails from our users telling us of a bug where an error message keeps popping up telling them that Manga Rock cannot download a page. This essentially prevents users from reading any manga online or downloading. Our team is now working hard on a hot-fix. Once it is done we will update this post and let everyone know.

Thank you for your understanding and patience. We apologize for any inconvenience caused.

UPDATE: the bug is now fixed! In order for Manga Rock to work normally again, please delete your version of Manga Rock and download it again from the App Store. For anyone who has purchased the in-app, just unlock again as it will not charge again. Launch the app and wait for it to repopulate and you can enjoy your manga again.

By the way, you don’t need to reinstall the app if you were not experiencing the bug.

We sincerely apologize for any inconvenience caused and thank you all for your amazing support.

Comments

comments

11 thoughts on “BUG: cannot download or view pages

  1. Cannot unlock the app. It says “This is not a Test User account. – Please create a new account in the Sandbox environment.”

  2. Hey Khao, i did what you said in here, and lost everything. Can’t even buy the full version anymore, get on msn ^^.

  3. I puchased the app and I experienced the bug when download/view certain manga. I did what suggested here, but when unlock, it prompted me to purchase again? Will i be charged again?

  4. I encoutered the bug today and did wat you said. I removed the app from itunes and redownloaded the app. Unlocked it and still got the prompt.

  5. Hi Kelvin,

    Did you encounter the bug just now? I checked on my iPhone and it worked fine. Can you try the fix again and let me know if it works for you? Thanks.

    Hieu

  6. yo, i redownloaded the apps (mr, mr mf) and i tried to open it , when i let it upload the catalog, it says cannot connect to server and mr does nothing and mr mf just keeps showing loading circle just spins and nothing happens also

  7. Now I have issue with both MR and MRFX. When browsing the catalog (specifically One Piece and Fairy Tail), both stucked at “Downloading manga information. Please wait…” I’ve reset the app, lost everything, refresh the catalog but still the same. Very frustrating! Please reply with a solution. Thank you.

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